Chargeback Analyst / Trainee

Are you detail-oriented, analytical, and eager to start your career in finance? Join our team as a Chargeback Analyst / Trainee and support us in protecting our clients’ business and customers by investigating and resolving payment disputes.
Whether you are an active student seeking a flexible part-time role (minimum 20 hours/week) or a recent graduate ready to begin your full-time career, we would love to hear from you.

What will you do in this role?

As a Chargeback Analyst (or Trainee), you’ll play a key role in managing credit card transaction disputes. You’ll:

  • Investigate Disputes: Investigate and respond to chargeback claims from banks and payment processors, collect and compile supporting documentation to dispute invalid claims.
  • Communicate with Banks: Collaborate with financial institutions to resolve disputes efficiently.
  • Collaborate with customer service, fraud prevention, and legal teams to resolve complex cases.
  • Monitor chargeback trends and escalate recurring issues, identify patterns in disputes to help prevent future fraud.
  • Maintain accurate records of all disputes and resolutions.
  • Ensure compliance with industry standards and card network rules (Visa, Mastercard, Amex, etc.).

We are looking for you if you have:

  • Strong Analytical Skills: You enjoy working with data and solving problems.
  • Clear Communication: You can express ideas confidently in English and Hungarian, both written and spoken.
  • A Curious Mindset: You’re eager to learn and adapt in a fast-paced environment.
  • Solid Knowledge of Microsoft Office: Familiarity with MS Office tools, particularly Excel, is important for your daily tasks.
  • Basic Understanding of Finance: A degree in finance, business, or a related field is a plus—but not a must.
  • Interest in Risk & Compliance: Familiarity with card rules or fraud detection is helpful, but we’ll support your learning.

Joining our team as soon as possible will be a significant advantage, as it allows us to continue meeting the demands of our client’s financial operations and fraud prevention efforts effectively.

What do we offer?

Compensation and Benefits

  • Competitive trainee or fresh graduate salary.
  • Company laptop and iPhone for efficient work.
  • Employee wellbeing programs: discounted gym membership and other sports opportunities.

Professional Development and Career Path

  • Hands-on experience in financial operations and fraud prevention.
  • Structured onboarding and mentoring program.
  • Training courses (classroom and online).
  • Support for university studies (internship opportunities, thesis support, bar exam preparation).
  • Involvement in large-scale corporate and international projects.

Wellbeing

  • Hybrid and adaptable work around studies.
  • Active social life and team building in a young and motivated team.

Ready to take the next step?

Apply with just a few clicks and let’s achieve success together!

KPMG

Shaping frames to opportunities!